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GENERAL CONDITIONS FOR TICKET SALES FOR OOREDOO QATAR MAJOR 2026

1. General Notice

Once a ticket purchase has been completed, no exchanges, modifications, or refunds will be permitted under any circumstances. By purchasing or holding a ticket, the spectator agrees to comply fully with these Terms and Conditions.

2. Tournament Sessions and Access

All matches during the OOREDOO Qatar Major 2026 will take place at the Khalifa International Tennis & Squash Complex, across the Center Court and Side Courts.
Tickets are valid only for the date and stand printed on the ticket. They do not grant access to the venue on any other date or court not indicated.

The Main Draw will commence on April 6, 2026.

VIP Village Policy

  • Entry is restricted to spectators aged five (5) years and above.

  • Smart casual attire is required; shorts and sportswear are strictly prohibited.

  • The event management reserves the absolute right to deny entry to the VIP Village for non-compliance or for any reason deemed appropriate.

Center Court Access

  • Holders of Center Court tickets may also access the stands of outside courts, subject to seat availability.

  • Center Court ticket holders may access the Public Village, which includes the food court and sponsor display areas.

  • Children under five (5) years of age are not permitted inside Center Court stands, even with a valid ticket.

Ground Passes

  • Ground Passes grant access to outside courts and the Public Village only.

  • They do not provide access to Center Court.

  • Entry to any court stand is on a first-come, first-served basis and subject to seat availability.

  • Children under five (5) years are not permitted inside any court stands.

Re-entry Policy

  • Ticket holders who wish to re-enter must scan their ticket at the public exit gate before leaving.

  • Only one (1) ticket per person will be scanned upon exit.

  • Tickets not scanned at the exit gate will not be valid for re-entry.

3. Ticket Sales and Payment Channels

Tickets shall be purchased only through the official sales channels of the tournament.
The organizers accept no responsibility for tickets purchased through unauthorized sources.

Official Sales Channels:

  • Online: via the official website www.qatarpadel.com (credit-card payments only).

  • Authorized Partners: such as Discover Qatar.

  • On-site Ticket Booth: located near the public entrance of the Khalifa International Tennis & Squash Complex, operating daily between 10:00 AM and 9:00 PM.

Entry to the venue will be strictly limited to holders of valid tickets. The organizer shall not be liable for loss, theft, or damage of any ticket.

4. Spectators with Disabilities

Spectators requiring special assistance must contact the Qatar Tennis Federation Ticketing Department at
📞 +974 4409 6699 (Sunday–Thursday, 9:00–13:00 / 17:00–20:00)
📧 qtfticketing@qatartennis.org
Seats are limited and allocated based on the order of request.

Conditions of Use

  • The ticket holder assumes full responsibility for any duplicated, copied, or falsified ticket and forfeits all rights of entry.

  • Damaged or altered tickets may result in denied entry.

  • Tickets will not be replaced in case of loss or theft.

  • Only the first validly scanned instance of a ticket will grant access.

5. Schedule Modifications

All ticket sales are final upon payment.
The organizer reserves the right to alter the program, schedule, or court allocations without prior notice.
No refunds or exchanges will be issued due to:

  • Player withdrawal,

  • Match postponement,

  • Rescheduling, or

  • Relocation to another court.

Tickets remain valid for the day printed and not for any specific player or match.

6. Venue Regulations and Security

Spectators must comply with all venue security protocols and instructions from authorized personnel.
Non-compliance may result in immediate removal without refund.

All spectators are subject to:

  • Ticket verification,

  • Bag inspection, and

  • Confiscation of prohibited items.

Attendance at the venue is entirely at one’s own risk. The organizers accept no liability for injury, loss, or damage to persons or property, except in cases of proven gross negligence.

7. Prohibited Conduct and Items

The following are strictly prohibited:

  • Display of banners, symbols, or slogans inciting violence, racism, or hate speech.

  • Firearms, explosives, fireworks, flammable, smoke-producing, or corrosive materials.

  • Alcoholic beverages, drugs, or psychotropic substances.

  • Food, cans, or bottles brought from outside.

  • Laptop computers near courts (except for accredited media).

  • Smoking anywhere within the venue.

Entry will be denied to anyone breaching these restrictions or under disciplinary bans from sports facilities.
Promotional use of tickets is permitted only by official sponsors or partners with prior written approval.

8. Image Rights

Attendance constitutes consent to being photographed, filmed, or recorded for use in broadcast, print, or digital media, in perpetuity, without compensation.

9. Data Collection and Transmission

Continuous data collection, transmission, or publication of live scores or match statistics for commercial or betting purposes is strictly prohibited.
Use of electronic devices for such purposes may result in ejection and further legal action.

10. Non-Compliance

Failure to comply with these Terms and Conditions will result in denied entry or expulsion from the venue without refund or compensation.

11. Personal Data and Privacy

In accordance with applicable data-protection laws, personal information collected during the ticket-purchase process will be managed by the OOREDOO Qatar Major 2026 Organizers for operational and promotional purposes, including communications through email, SMS, or phone.
Data may be shared with official partners and sponsors.

Requests to access, modify, or delete personal data may be submitted by certified mail to:

OOREDOO Qatar Major 2026 Organization
Qatar Tennis Federation
Majlis Taawon Street
P.O. Box 4959, Doha, Qatar